Frequently Asked Questions

Our shuttle service is an on-demand service, therefore we recommend you to book to guarantee you a shuttle waiting for you at your arrival or at your departure time. We recommend you to book at least 24hours in advance. Nevertheless, we will do our best to accommodate any last minute request.

We provide transport to and from :
Roissy Charles de Gaulle, Orly and Beauvais airports Paris City, Paris train stations and Disneyland We also propose excursions to Giverny, Chateau de Versailles, Vallée de la Loire castles, Normandy trips etc... You can also have a customized journey. Please check for prices with our reservation service and make a reservation.

Our driver will be waiting for you at the customs exit, holding a board with your name written on it. If you don’t see the driver, please contact us on : + 33 6 65 34 50 50 (WhatsApp) Or + 33 6 95 25 65 99 (WhatsApp)

You can contact our office to the following number if needed : + 33 6 65 34 50 50 (WhatsApp) Or + 33 6 95 25 65 99 (WhatsApp)

From/To Roissy Charles de Gaulle and Orly airports it may take between 45 to 60 minutes, depending on the traffic, unforeseen events and your destination/pick-up place. From/To Beauvais airport, the travel time is around 90 minutes

Yes. Since we only provide private shuttle services, in which you will be the unique client, we will drive you directly to your destination. Please check the rates for this service here

If your flight is delayed, as soon as you land, if you dont see our driver please contact our office to the following number : + 33 6 65 34 50 50 (WhatsApp) Or + 33 6 95 25 65 99 (WhatsApp). We always check flight schedules and we may already be aware of the delays. If the shuttle scheduled for you had already left, we will send you another. As we have several shuttles working, you may only will have to wait a few minutes.

Our shulltles latest model, air-conditioned and non-smoking. All of them can comfortably seat 8 or more adults, with luggage.

The luggage handling and transport is free of charge, so there will be no extra cost.

Yes, you will receive a confirmation by mail immediately after your reservation, with all the details regarding your meeting point and with our phone number. Please contact us if you didnt receive your email. Please feel free to contact us if you have any questions.

You need to cancel or change your reservation 24hours before your arrival time.

For international flights, we have to schedule the pick-up time 3 hours before the flight. We can reschedule your pick-up time, but we cannot be held responsible for any delays occurred by client-requested changes.

For security reasons, international flights require a 2-hour check-in prior to boarding. As Paris is a town with a lot of narrow streets and traffic jams that requires one-hour-time to secure your flight. Therefore, your pick-up time will be 3 hours before your flight time.

Since all of you are arriving at the same time, you have to make one reservation, under one name providing us with all the details needed for picking you up at the airport. While departing, please make the reservations under one name and one time, providing us the details of pick-up places. Or you can call or email us the details and we will create the bookings necessary.

We provide car seats for children under 3 free of charge. Please state your requirements while making your reservation or contact us if you need to add it to the reservation. Please indicate the child’s age in order to have the correct type of baby seat.

It is entirely at your discretion whether you wish to tip the driver.

Cash : only in Euros
Cheques : only issued by banks located in France